Found this little “GEM” today when I was looking to see when a particular author’s third book was coming out. I felt sick to my stomach when I read it and I want to throat punch someone…..I am close to using the “C” word on this one……what in the sake of fucks????!!!!!
This post was shared by a Facebook friend. It was originally shared by a reader as indicated by the quote below the image.
When I read the "review" left by this reader so many thoughts bombarded my brain that I didn't even know where to start with a response.
I'm a huge advocate of Freedom of Speech and of Getting Your Monies Worth, but I think this post is beyond both of those. Personally I think this lady should be given the Right to Remain Silent. Think about the law and the regulations when it comes to music, movies, and print books... would you be allowed to "use" any of these and then return them for a refund? No. Once you have used a product it's yours. You wouldn't buy a gallon of milk, drink a glass, and then return it because your bought white milk and you meant to buy chocolate. If you tried they would look at you like you were crazy. Why should an ebook be any different?
I have a few thoughts to share in regards to the points made in the post.
- Books in a series are always a cliffhanger in one way or another. How many times have I had to wait a year for the next book? Sure I want it now, but it takes time to produce a book. I do agree that it is important for a book to be labeled correctly and clearly when a part of a series or serial release. I will admit to waiting to read a series until all the books have been released, so I don't have to wait.
- Myself and my Book Worms book club group have been known to re-read a book or series when a new book is released to refresh ourselves with the story. If you have a memory like I do, there are things you will not remember from the year or more ago that you read the previous book. That's just part of being human and understanding your own limitations.
- An author choosing to publish as a series or serial release is not taking advantage of their readers. In many cases, they are trying to find a way to reduce the wait between releases for their readers by creating shorter, multi-part book releases. The thing that an author needs to remember when releasing this way is that each release needs to be a complete story. Even if the overall story continues over into another book, a smaller story ARC should be included in the current release. The reader should feel like they have made a journey -- beginning, middle, and end -- while reading your book.
- Using a product or service and then returning it for a refund is stealing folks. How would you like it if the company you worked for decided they weren't happy with the work you completed last week and requested a refund of your paycheck? In essence this is what the "reviewer" above has done when returning an eBook in the manner that she detailed. She admitted to having to continuously create new accounts because Amazon would restrict her from making a return.
- As a Technical Writer of 15+ years before becoming a full-time writer, I can tell you that a written work is never done. There are always errors and better ways to write something. I wrote software documentation. I edited and updated the same documents over several years. There were still errors even after multiple people had worked on the document. No matter how good a writer is or their editor is, you will still find errors. It's a fact of the English language. Also, keep in mind, not everyone speaks or writes the English language the way you do. Something that you believe is an error may not be an error. British English vs American English can be a nightmare. Hell, the English language is a nightmare. Sit down right now and think of all of the words that sound the same but mean dramatically different things or the words that mean almost the same thing, but only in certain circumstances, or the colloquialisms and dialog differences. And, don't even get me started on grammar rules! There is a reason that English is considered one of the most difficult languages to learn.
- It is true that if you are at a restaurant and you are unhappy with your service or food you can lodge a complaint and in most cases get a new meal, a discount on the current meal, or a discount on a future meal. But, although as a author I want my readers to be happy, an eBook is not a "service" it is a "product" and should be treated as such. If you buy a brand of corn chips and find that you do not care for their taste, you don't return them, you just don't buy them again. As a reader, that is your option. If you don't enjoy a story, don't purchase from that author in the future and leave a polite review so the author understands what you didn't like. Keep in mind, not everyone enjoys the same things. A book that one person loves another will hate. Writing is an art form and as such it carries the voice of the author. I know that not everyone will enjoy my voice.